There are many jobs where the only time the excitement level is high will be when it is time to leave for the day, but there are others where stress at work is always a factor. For employees, an untenable work situation can occur almost anywhere. Some of them will be in high tension employment where it is an expected factor, but others might find their happiness is suddenly curbed by a hostile co-worker.
Keeping job stress low is a good way to retain employees, but it must first be recognized. Jobs with a high stress factor due to customer volume during peak hours have found ways to alleviate some of the pressure. Other businesses where stress should not be a factor often find they have difficulty dealing with employees causing issues, and they need solutions to retain good employees. They may have to let some people go, but that is not usually a solution that will keep production high and stress low.